Terms of Use

Website Use

By accessing or using voylance.com, you agree to use the website only for lawful purposes and in a way that does not interfere with the operation of the site or the rights of others. You may not misuse forms, provide false information, attempt to disrupt the site, or use the website in connection with fraudulent, abusive, or unlawful activity.

Service Scope

Voylance Travel Desk is an independent travel business that provides travel-related information, consultation support, itinerary discussion, package guidance, air ticket review, cruise planning, and assistance in understanding next-step options for booked trips. Voylance does not represent itself as an airline, cruise line, hotel group, or transportation provider.

Any service discussion, consultation, or support provided through the website, by email, or by phone is subject to availability, supplier terms, traveler eligibility, and the facts shared by the traveler at the time of the request.

Quotes and Availability

Travel quotes, package ideas, route discussions, and planning suggestions are subject to change without notice. Pricing, schedules, inventory, fare rules, room availability, cruise space, and supplier conditions may change between the time a traveler requests information and the time a booking decision is made.

Voylance does not guarantee that any particular price, fare, room type, itinerary, or sailing will remain available. Travelers should confirm all material details before authorizing any booking or change.

Supplier Relationships and Existing Trips

Travel products and services are ultimately controlled by the applicable suppliers and providers. If a traveler contacts Voylance about an existing trip, any change, rebook, schedule update, or itinerary adjustment remains subject to the supplier's rules, contract terms, fare conditions, change policies, and operational realities.

Voylance may help travelers understand possible next steps, but cannot guarantee that a requested change, refund, rebooking result, or supplier outcome will be approved or available.

Limitations of Liability

Voylance Travel Desk is not liable for supplier actions, cancellations, delays, schedule shifts, fare changes, inventory changes, weather events, service interruptions, governmental restrictions, inaccurate information provided by travelers, or any indirect or consequential losses arising from travel decisions or supplier outcomes.

To the fullest extent permitted by law, Voylance disclaims warranties of any kind regarding uninterrupted website access, the accuracy of all third-party content, or the continued availability of any travel option discussed on the website or by phone.

Communications and Submitted Information

When you contact Voylance through the website, by email, or by phone, you agree that the information you provide is accurate to the best of your knowledge and relevant to your request. You are responsible for reviewing any travel information, supplier notices, or booking records that relate to your request.

By using the website or contacting the desk, you also agree that Voylance may respond using the contact details you provide and may keep records of communications for service, quality, business, and legal purposes.

Governing Law

These Terms of Use are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute relating to use of the website or communications with Voylance Travel Desk will be handled in accordance with applicable Florida law, subject to any mandatory legal rights that may apply to a user under other law.

If you have questions about these Terms of Use, please contact [email protected] or call +1 (305) 521-3846.